Upcoming Dependent Verification

Verizon Benefits
Verizon has partnered with Hewitt to conduct a dependent verification process to ensure that only eligible dependents are provided with Verizon group health plan coverage.  If you have dependents enrolled in Verizon’s group health plans, you need to verify the eligibility of each of your enrolled dependents including your legal spouse/domestic partner and children (biological, adopted, stepchild, domestic partner child and legal guardian child). 

Please be assured that the information you provide will only be used for the purposes of this verification process and that Aon Hewitt adheres to a Security and Privacy Policy that protects all individually identifiable information.  In addition, none of your individual documentation will be provided to Verizon.  

In the next few days, you will receive a Dependent Verification package at your home.  The package includes information about the process and details the steps you need to take to verify your dependents’ eligibility.  Please be sure to black out all social security numbers and financial information in the verification documents you submit.  If you do not receive your package in the next week, please visit www.verizon.com/benefits and click “Action Needed.” You may also use this website to learn more about the process, view documents required based on dependent type, see copies of communications sent to your home, upload your documentation, and read some frequently asked questions.

All documentation to substantiate your dependents’ eligibility must be received by June 15, 2012.  You will be notified by mail if your dependents were or were not successfully verified.  If a dependent’s eligibility is not verified, he or she will no longer receive coverage under your Verizon health plans as of August 1, 2012.
 There are three ways you may submit documentation:

  • Online upload: Go to www.verizon.com/benefits – Under “Action Needed” select the “Submit Documentation” link, then select “Document Submission”
     
  • Secure Fax:  Use Fax/Mail Cover sheet: 1-877-894-6056
     
  • Mail:  Dependent Verification Center, PO Box 1468, Lincolnshire, IL 60069-1468

We understand this dependent verification process requires both time and effort on your part and we appreciate your assistance.  If you have any questions, please call 1-877-489-2367 and say “Dependent Verification.”  Representatives are available Monday through Friday from 8:00 a.m. to 11:00 p.m. Eastern Time.